Terms of service

Terms of service 

By accessing this website and placing an order, you agree to be bound by these Terms of Service.

You must be at least 18 years old or have permission from a parent or guardian to make a purchase. You agree to provide accurate and complete information when placing an order.

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud, unauthorised transactions, or misuse of our policies.

All payments are processed securely through third-party payment providers. We are not responsible for declined payments or payment processing errors.

All delivery timeframes are estimates only. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

Under UK consumer law, customers have the right to cancel their order within 14 days of receiving their goods for a full refund. Items must be returned unused and in their original condition unless faulty. Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

If goods arrive faulty, damaged, or not as described, you must contact us within 48 hours of delivery with photo evidence so we can resolve the issue promptly.

Refunds are processed once returned goods are received and inspected. We reserve the right to refuse a refund if the item shows signs of use or damage not caused by us.

All content on this website, including images, text, branding, and logos, is our property and may not be copied or used without permission.

To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from the use of our website or products. Nothing in these Terms excludes or limits liability where it would be unlawful to do so under UK law.

We reserve the right to update or modify these Terms at any time. Continued use of this website constitutes acceptance of any changes.